/* Tickets Page Styles */
.main-content {
  margin-top: 80px;
  min-height: calc(100vh - 80px);
  padding: 20px 5%;
  background-color: var(--secondary-color2);
}

/* Consolidated header styles */
.tickets-header h1,
.page-header h1 {
  color: white;
  font-size: 1.8rem;
  font-weight: bold;
  margin: 0;
}

/* Tickets Toolbar */
.tickets-toolbar {
  display: flex;
  justify-content: space-between;
  align-items: center;
  background: var(--secondary-color1);
  border-radius: var(--radius-lg);
  padding: 1rem 1.5rem;
  margin-bottom: 1.5rem;
  box-shadow: var(--shadow-md);
}

.tickets-toolbar .toolbar-left {
  order: 1;
  display: flex;
  justify-content: flex-start;
}

.tickets-toolbar .group-selector {
  order: 2;
}

.group-selector {
  display: flex;
  align-items: center;
  gap: 0.75rem;
}

.group-selector label {
  display: none;
}

.group-selector select {
  padding: 0.5rem 0.75rem;
  border: 1px solid var(--border-color);
  border-radius: var(--radius-md);
  background: var(--white);
  font-size: 0.9rem;
  min-width: 120px;
  cursor: pointer;
  transition: all 0.2s ease;
}

.group-selector select:focus {
  outline: none;
  border-color: var(--primary-color);
  box-shadow: 0 0 0 2px rgba(64, 1, 40, 0.1);
}

.header-scrolled ~ .main-content {
  margin-top: 50px;
  min-height: calc(100vh - 50px);
  padding-top: 15px;
}

.container {
  max-width: 1200px;
  margin: 0 auto;
}

.tickets-header {
  display: flex;
  justify-content: space-between;
  align-items: center;
  margin-bottom: 30px;
  padding: 20px 25px;
  background-color: var(--secondary-color1);
  color: var(--white);
  border-radius: var(--radius-lg);
  box-shadow: var(--shadow-lg);
}

/* Button styles removed - using unified button.css */

.tickets-container {
  display: flex;
  flex-direction: column;
  gap: 25px;
}

.date-group {
  background-color: var(--white);
  border-radius: var(--radius-lg);
  box-shadow: var(--shadow-md);
  overflow: hidden;
}

.date-header {
  background-color: var(--secondary-color1);
  color: var(--white);
  padding: 20px 25px;
  cursor: pointer;
  display: flex;
  justify-content: space-between;
  align-items: center;
  transition: background-color 0.3s ease;
}

.date-header:hover {
  background-color: var(--primary-color);
}

.date-header h3 {
  margin: 0;
  font-size: 1.2rem;
  font-weight: bold;
}

.date-info {
  display: flex;
  align-items: center;
  gap: 15px;
}

.ticket-count {
  font-size: 0.9rem;
  opacity: 0.9;
}

.date-arrow {
  transition: transform 0.3s ease;
  font-size: 1rem;
}

.tickets-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(300px, 1fr));
  gap: 20px;
  padding: 20px;
  transition: all 0.3s ease;
}

.ticket-card {
  border: 1px solid var(--border-color);
  border-radius: 12px;
  background: var(--white);
  padding: 20px;
  box-shadow: 0 2px 8px var(--shadow-color);
  cursor: pointer;
  transition: all 0.3s ease;
  position: relative;
  overflow: hidden;
  min-height: 140px;
  display: flex;
  flex-direction: column;
}

.ticket-card:hover {
  transform: translateY(-5px);
  box-shadow: 0 12px 28px var(--shadow-color);
  border-color: var(--primary-color);
}

.ticket-header {
  display: flex;
  justify-content: space-between;
  align-items: flex-start;
  margin-bottom: 15px;
  position: relative;
  z-index: 2;
  gap: 15px;
}

.ticket-title-section {
  flex: 1;
  min-width: 0;
}

.ticket-header h4 {
  margin: 0;
  color: var(--text-primary);
  font-size: 1.1rem;
  font-weight: bold;
  overflow: hidden;
  display: -webkit-box;
  -webkit-line-clamp: 2;
  -webkit-box-orient: vertical;
  line-height: 1.4;
}

.ticket-badges {
  display: flex;
  flex-wrap: wrap;
  gap: 6px;
  align-items: center;
  flex-shrink: 0;
}

.ticket-number {
  display: inline-block;
  background-color: var(--primary-color);
  color: var(--white);
  padding: 3px 8px;
  border-radius: var(--radius-sm);
  font-size: 0.7rem;
  font-weight: bold;
  white-space: nowrap;
}

.ticket-status {
  padding: 3px 8px;
  border-radius: var(--radius-sm);
  font-size: 0.7rem;
  font-weight: 600;
  white-space: nowrap;
  text-transform: uppercase;
  letter-spacing: 0.3px;
}

.status-open {
  background-color: var(--success);
  color: var(--white);
}

.status-in_progress {
  background-color: var(--secondary-color2);
  color: var(--secondary-color1);
}

.status-closed {
  background-color: var(--error);
  color: var(--white);
}

.ticket-time {
  font-weight: 500;
  color: var(--text-secondary);
  font-size: 0.7rem;
  padding: 3px 8px;
  background-color: var(--gray-light);
  border-radius: var(--radius-sm);
  white-space: nowrap;
}

.ticket-priority {
  padding: 3px 8px;
  border-radius: var(--radius-sm);
  font-size: 0.7rem;
  font-weight: 600;
  text-transform: uppercase;
  letter-spacing: 0.3px;
  white-space: nowrap;
}

.priority-low {
  background-color: var(--gray-light);
  color: var(--gray);
}

.priority-medium {
  background-color: var(--secondary-color2);
  color: var(--secondary-color1);
}

.priority-high {
  background-color: var(--error);
  color: var(--white);
}

.ticket-preview {
  color: var(--text-secondary);
  line-height: 1.6;
  font-size: 0.9rem;
  position: relative;
  z-index: 2;
  flex: 1;
  overflow: hidden;
  display: -webkit-box;
  -webkit-line-clamp: 2;
  -webkit-box-orient: vertical;
  margin-top: auto;
}

.no-tickets {
  grid-column: 1 / -1;
  text-align: center;
  padding: 60px 30px;
  background-color: var(--white);
  border-radius: var(--radius-lg);
  box-shadow: var(--shadow-md);
}

.no-tickets i {
  font-size: 4rem;
  color: var(--gray);
  margin-bottom: 20px;
}

.no-tickets h3 {
  color: var(--text-primary);
  margin-bottom: 10px;
  font-size: 1.3rem;
}

.no-tickets p {
  color: var(--text-secondary);
  font-size: 1rem;
}

/* Modal Styles */
.modal {
  display: none;
  position: fixed;
  z-index: 1000;
  left: 0;
  top: 0;
  width: 100%;
  height: 100%;
  background-color: var(--overlay-bg);
  backdrop-filter: blur(5px);
}

.modal-content {
  border-radius: 12px;
  background: var(--white);
  margin: 5% auto;
  padding: 0;
  width: 90%;
  max-width: 600px;
  display: flex;
  flex-direction: column;
  box-shadow: 0 2px 8px var(--shadow-color);
}

/* Fixed height for ticket detail modal */
.modal-content.ticket-detail-modal {
  height: 80vh;
  max-height: 600px;
}

/* New Ticket Modal Body - No scroll */
.modal-body {
  flex: 1;

  padding: 0.5rem;
  border: 2px solid var(--border-color);
  border-radius: var(--radius-md);
  margin: 15px;
  background-color: var(--surface-color);
  box-shadow: inset 0 2px 4px rgba(0, 0, 0, 0.1);
}

/* Reply Ticket Modal Body - Scroll on modal body */
.modal-body-reply {
  height: 400px;
  overflow: hidden;
  padding: 0.5rem;
  border: 2px solid var(--border-color);
  border-radius: var(--radius-md);
  margin: 15px;
  background-color: var(--surface-color);
  box-shadow: inset 0 2px 4px rgba(0, 0, 0, 0.1);
}

/* Replies container with scroll - calculated to fit within modal */
.replies-section {
  max-height: 250px;
  overflow-y: auto;
  padding: 0.5rem 0;
}

/* Control div with padding 1.5rem to prevent modal expansion */
div[style*="padding: 1.5rem"] {
  max-height: 300px;
  overflow-y: auto;
}

.modal-footer {
  flex-shrink: 0;
  border-top: 1px solid var(--border-color);
  background-color: var(--surface-color);
  padding: 5px 10px;
  border-radius: 0 0 var(--radius-lg) var(--radius-lg);
}

.modal-header {
  display: flex;
  justify-content: space-between;
  align-items: center;
  padding: 25px 30px;
  border-bottom: 1px solid var(--border-color);
  background-color: var(--secondary-color1);
  color: var(--white);
  border-radius: var(--radius-lg) var(--radius-lg) 0 0;
}

.modal-header h2 {
  margin: 0;
  color: var(--white);
  font-size: 1.4rem;
  font-weight: bold;
}

.close {
  color: var(--white);
  font-size: 28px;
  font-weight: bold;
  cursor: pointer;
  line-height: 1;
  transition: color 0.3s ease;
}

.close:hover {
  color: var(--secondary-color2);
}

.form-group {
  margin-bottom: 20px;
  padding: 0 30px;
}

.form-group:first-of-type {
  margin-top: 25px;
}



.form-group input,
.form-group select,
.form-group textarea {
  width: 100%;
  padding: 1rem 1rem 1rem 0.5rem;
  border: 2px solid rgba(218, 171, 45, 0.2);
  border-radius: 12px;
  box-sizing: border-box;
  font-size: 1rem;
  font-family: inherit;
  transition: all 0.3s ease;
  background: rgba(248, 250, 252, 0.8);
  color: var(--secondary-color1);
}

.form-group input::placeholder,
.form-group textarea::placeholder {
  color: var(--gray);
}

.form-group label {
  display: block;
  margin-bottom: 0.5rem;
  font-size: 1rem;
  color: var(--text-primary);
  font-weight: 500;
}

.form-group input:focus,
.form-group select:focus,
.form-group textarea:focus {
  outline: none;
  border-color: var(--secondary-color2);
  background: var(--white);
  box-shadow: 0 0 0 4px rgba(218, 171, 45, 0.1),
    0 8px 25px rgba(218, 171, 45, 0.15);
}

.form-group input:focus::placeholder,
.form-group textarea:focus::placeholder {
  color: var(--gray);
}

.form-group input:focus ~ .input-icon,
.form-group select:focus ~ .input-icon,
.form-group textarea:focus ~ .input-icon {
  color: var(--secondary-color2);
}

.form-group textarea {
  resize: vertical;
  min-height: 120px;
  line-height: 1.5;
}



/* Modal ticket header styles */
.modal-body .ticket-header,
.modal-body-reply .ticket-header {
  margin-bottom: 20px;
  padding-bottom: 15px;
  border-bottom: 1px solid var(--border-color);
}

.modal-body .ticket-header h4,
.modal-body-reply .ticket-header h4 {
  font-size: 1.2rem;
  margin-top: 8px;
}



/* Reply positioning styles */
.reply-item {
  max-width: 100%;
  padding: 1rem;
  border-radius: var(--radius-md);
}

.reply-left {
  margin-left: 0;
  margin-right: auto;
}

.reply-right {
  margin-left: auto;
  margin-right: 0;
}

.date-separator {
  text-align: center;
  margin: 1.5rem 0;
  padding: 0.5rem;
  background: var(--gray-light);
  border-radius: var(--radius-sm);
  font-weight: 600;
  color: var(--text-secondary);
  font-size: 0.9rem;
  position: relative;
}

.date-separator::before,
.date-separator::after {
  content: "";
  position: absolute;
  top: 50%;
  width: 20%;
  height: 1px;
  background: var(--border-color);
}

.date-separator::before {
  left: 10%;
}

.date-separator::after {
  right: 10%;
}


  .main-content {
    padding: 15px 3%;
  }

  .tickets-header {
    flex-direction: column;
    gap: 20px;
    text-align: center;
    padding: 25px 20px;
  }

  .tickets-grid {
    grid-template-columns: 1fr;
    gap: 15px;
    padding: 20px;
  }

  .date-header {
    padding: 15px 20px;
  }

  .date-header h3 {
    font-size: 1.1rem;
  }

  .date-info {
    gap: 10px;
  }

  .ticket-card {
    padding: 20px;
  }

  .ticket-header {
    flex-direction: column;
    gap: 10px;
    align-items: flex-start;
  }

  .ticket-badges {
    width: 100%;
    justify-content: flex-start;
  }

  .ticket-header h3 {
    margin-right: 0;
    margin-bottom: 8px;
  }

  .modal-content {
    width: 95%;
    margin: 10% auto;
  }

  .modal-header,
  .form-group {
    padding-left: 20px;
    padding-right: 20px;
  }
}